Holistic IT Management with Bee360 at Miele

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Maik Wittenborg, Project Management Officer, demonstrated at the 2018 Bee4IT IT Managment Symposium, how Bee4IT is used to achieve a holistic management of IT at Miele & Cie KG.

 

Especially the interaction between the users of the IT products and the internal IT was addressed. This includes the entire process, from the definition of requirements (“demands”) to their implementation and subsequent operation. An additional focus of the lecture was the internal IT management, such as task & activity planning or capacity management.

 

Please note that this lecture is only available in German.

About Miele & Cie. KG / Bee360 GmbH

Since 2014, Miele & Cie KG, leading manufacturer of premium household appliances and commercial laundry and medical products, has been using Bee4IT to manage its IT. Today, Miele & Cie. KG uses all the combs of Bee4IT and has thus been able to implement the establishment of a reliable IT, achieve complete cost transparency, and optimize business processes.

Agenda

  • Miele before using Bee4IT

  • Enterprise Architecture Management (EAM) at Miele with Bee4IT

  • IT Financial Management (FM / ITFM) at Miele with Bee4IT

  • Upcoming innovations at Miele in cooperation with Bee4IT

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